Freight, third party logistics and distribution operators coordinating across carriers, sites and customer portals.
Status lives with the carrier, orders live in the ERP, and the customer finds out about a delay by asking. Exceptions are worked from an inbox, so the same delay gets handled three times.
Carrier, order and site data land in one control tower. Exceptions are detected, triaged and assigned automatically, and the customer update goes out from the system while the delay is still recoverable.
The console, running.
Change the range and it responds. Demonstration build. Synthetic data, modelled on real operations, not a client system.
Shipments moved
On time delivery
Exceptions open
Avg dwell time
Shipments by status
The upper band is shipments that missed their window. Detected early, most of them are still recoverable.
Exception queue
| Shipment | Lane | Carrier | Delay | Status |
|---|---|---|---|---|
| SHP-774120 | Rotterdam to Lyon | Vantage Freight | 6h | Recoverable |
| SHP-774088 | Chicago to Denver | Caldera Road | 2d | Customer notified |
| SHP-774201 | Shenzhen to Hamburg | Meridian Ocean | 4d | Escalated |
| SHP-774166 | Leeds to Glasgow | Northlane Haulage | 3h | Recoverable |
| SHP-774043 | Dallas to Phoenix | Caldera Road | 18h | Customer notified |
Demonstration build. Synthetic data, modelled on real operations, not a client system.
Operations automation
Booking, tendering and status polling run without a person watching a portal.
Order and shipment workflows
One thread from order to proof of delivery, across every carrier.
Data aggregation
Carrier, ERP, warehouse and telematics feeds normalised to one shipment record.
Reporting
On time performance by lane, carrier and customer, on a definition that holds up in a QBR.
Customer communication
Proactive updates sent on exception, with the evidence attached.
AI operations agents
Triage the exception queue and propose the recovery, with cost of each option.
Your stack stays. We build the seam.
The Control Tower Agent
Triages every exception, proposes the recovery with the cost of each option, and drafts the customer update. Sending stays a human decision.